Bridge House Vet Clinic

- Many positive reviews describe a caring, helpful team, with vets and staff taking time to listen and give professional advice. - Owners of dogs particularly mention gentle handling and reassuring manner during examinations. - More than one reviewer notes that the clinic can be busy.

Bridge House Vet Clinic is a Dundalk practice offering routine consultations and other veterinary care for pets. Reviews often describe a busy clinic with helpful staff, clear explanations, and gentle handling, especially with dogs. Overall feedback is positive, though there are also a small number of serious complaints about emergency access for non-registered clients and a disputed diagnosis.

Services

•General consultations and examinations: Review examples include check-ups and assessment of a newly found lump.
•Dental-related care: Dental treatment is mentioned in reviews, including a cat being brought in for a tooth extraction.
•Treatment advice and follow-up discussions: Owners describe vets taking time to listen, explain options, and answer questions during appointments.
•Care for dogs and cats: Recent feedback includes positive experiences with dogs, and older review material also mentions treatment for a cat.
•Emergency care: Emergency help is mentioned in reviews, but experiences are conflicting, so emergency access arrangements are not clear.
•Pet products: One review notes a range of pet products available on site.

Pricing

No published pricing information is currently available for this clinic.

People

•Jacquline (vet): Named by an owner who says she was reassuring during a dog's lump check, allowed time for questions, and handled the dog gently.
•Recent reviews also mention helpful staff and caring vets, though without naming additional team members.

Reviews

Google rating: 4.7 stars from 189 reviews.

•Many positive reviews describe a caring, helpful team, with vets and staff taking time to listen and give professional advice.
•Owners of dogs particularly mention gentle handling and reassuring manner during examinations.
•More than one reviewer notes that the clinic can be busy.
•Negative feedback includes one very serious complaint about being refused urgent help as a non-registered client, and another complaint about a diagnosis that the owner says was later found to be incorrect elsewhere.

Reviews for Bridge House Vet Clinic

Note: Showing the 10 most recent Google reviews out of 189 we track in total. Recent reviews may not be representative of overall sentiment.

A

2 months ago

Linda Nulty

3 months ago

Lovely staff very helpful

Justyna Przybylowska

6 months ago

This is by far the most disgraceful and heartless veterinary clinic I have ever encountered. When our dog’s life was in immediate danger after swallowing a very large bone during a walk, we rushed here desperately for help. Instead of showing compassion or fulfilling the duty of care that any veterinary professional should have, they coldly refused to see our dog simply because we were not their “registered clients.” While every minute mattered, they turned us away without the slightest concern for the fact that this was a life-or-death emergency. Sadly, our beloved dog passed away because of their complete lack of humanity, professionalism, and responsibility. A veterinary clinic is supposed to save lives and show empathy, but what we experienced here was the opposite — indifference, arrogance, and a total disregard for the life of an animal in need. The staff should be ashamed. If you love your pets, avoid this place at all costs. They failed us in the worst possible way, and I hope no one else has to experience such cruelty and negligence

Carol Kerley

9 months ago

fantastic and caring vet if there was 10 stars on here i would give

Alexis Weaver McGroarty

10 months ago

It's always quite busy. The staff and vets always take the time to listen and proceed with professional advice and treatment. Glad they are so fabulous with my dogs

jane rice

Took my dog for a check up as I found a lump . I was welcomed by a lovely vet called Jacquline, he examinations and treatment of my dog was so reassuring. She offered time for any questions and was so gentle with me dog . I normally use bridge house and I will continue to do so . Thanks

Balázs Blazsej

11 months ago

We took a cat to have a tooth pulled. They didn't operate, they diagnosed a tumor. The diagnosis was wrong because the cat had a polyp that was operated on at another hospital. They wanted to put her to sleep. This is unacceptable to us.