Bridge House Vet Clinic – Vets in Dundalk
Clinic Overview
Bridge House Vet Clinic appears to run as an independently described practice (no corporate group ownership is stated in the information provided). Reviews suggest it’s a busy clinic that handles routine consultations (for example, check-ups for a new lump) and procedures such as dental work (a tooth pull was sought by one owner). Several owners describe vets and staff taking time to listen, offering space for questions, and handling dogs gently during examinations. However, there are also serious negative accounts that conflict with the positive feedback—most notably, an allegation of being refused urgent care because the pet wasn’t a registered client, and a separate complaint about a mistaken diagnosis that led to a recommendation for euthanasia.
Services
Services and capabilities mentioned in the available information include
- •General consultations and examinations (e.g., a check-up after an owner found a lump).
- •Dental-related care (a cat was brought in for a tooth to be pulled; the clinic instead diagnosed a tumour—this diagnosis is disputed by the reviewer).
- •Emergency care is mentioned in reviews, but experiences conflict: one older review describes “great emergency care,” while a recent reviewer alleges they were turned away in an emergency because they were not registered clients.
- •Pet products sold on-site (one reviewer mentions a “great range of products for your pets”).
People
- •Jacquline (vet): Named by an owner who brought a dog in for a lump check. The reviewer describes a reassuring examination, time allowed for questions, and gentle handling of their dog.
Reviews
Google rating: 4.7 stars from 188 reviews.
- •Time to listen and explain: Multiple reviews mention vets/staff listening and discussing next steps, with time for owners’ questions (including during a lump check).
- •Gentle handling with dogs: At least one owner specifically highlights gentle treatment during an exam.
- •Busy clinic: One reviewer notes it’s “always quite busy.”
- •Serious complaints about access/clinical judgment: One reviewer alleges they were refused urgent help because they weren’t registered clients (with a reported fatal outcome). Another reviewer alleges a wrong diagnosis (tumour vs. polyp) and says euthanasia was suggested; they report their pet was treated elsewhere.
- •Conflicting reports on emergencies: An older review praises emergency care, while a recent review describes being turned away in an emergency.
Contact
Animals Treated at Bridge House Vet Clinic
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Bridge House Vet Clinic
Opening Hours
Hours
Reviews for Bridge House Vet Clinic
Note: Showing the 5 most recent Google reviews out of 188 we track in total. Recent reviews may not be representative of overall sentiment.
Linda Nulty
in the last week
Lovely staff very helpful
Justyna Przybylowska
a month ago
This is by far the most disgraceful and heartless veterinary clinic I have ever encountered. When our dog’s life was in immediate danger after swallowing a very large bone during a walk, we rushed here desperately for help. Instead of showing compassion or fulfilling the duty of care that any veterinary professional should have, they coldly refused to see our dog simply because we were not their “registered clients.” While every minute mattered, they turned us away without the slightest concern for the fact that this was a life-or-death emergency. Sadly, our beloved dog passed away because of their complete lack of humanity, professionalism, and responsibility. A veterinary clinic is supposed to save lives and show empathy, but what we experienced here was the opposite — indifference, arrogance, and a total disregard for the life of an animal in need. The staff should be ashamed. If you love your pets, avoid this place at all costs. They failed us in the worst possible way, and I hope no one else has to experience such cruelty and negligence
Justyna Przybylowska
3 months ago
This is by far the most disgraceful and heartless veterinary clinic I have ever encountered. When our dog’s life was in immediate danger after swallowing a very large bone during a walk, we rushed here desperately for help. Instead of showing compassion or fulfilling the duty of care that any veterinary professional should have, they coldly refused to see our dog simply because we were not their “registered clients.” While every minute mattered, they turned us away without the slightest concern for the fact that this was a life-or-death emergency. Sadly, our beloved dog passed away because of their complete lack of humanity, professionalism, and responsibility. A veterinary clinic is supposed to save lives and show empathy, but what we experienced here was the opposite — indifference, arrogance, and a total disregard for the life of an animal in need. The staff should be ashamed. If you love your pets, avoid this place at all costs. They failed us in the worst possible way, and I hope no one else has to experience such cruelty and negligence
Carol Kerley
6 months ago
fantastic and caring vet if there was 10 stars on here i would give
Alexis Weaver McGroarty
7 months ago
It's always quite busy. The staff and vets always take the time to listen and proceed with professional advice and treatment. Glad they are so fabulous with my dogs
Alexis Weaver McGroarty
4 months ago
It's always quite busy. The staff and vets always take the time to listen and proceed with professional advice and treatment. Glad they are so fabulous with my dogs
jane rice
4 months ago
Took my dog for a check up as I found a lump . I was welcomed by a lovely vet called Jacquline, he examinations and treatment of my dog was so reassuring. She offered time for any questions and was so gentle with me dog . I normally use bridge house and I will continue to do so . Thanks
jane rice
7 months ago
Took my dog for a check up as I found a lump . I was welcomed by a lovely vet called Jacquline, he examinations and treatment of my dog was so reassuring. She offered time for any questions and was so gentle with me dog . I normally use bridge house and I will continue to do so . Thanks
Balázs Blazsej
6 months ago
We took a cat to have a tooth pulled. They didn't operate, they diagnosed a tumor. The diagnosis was wrong because the cat had a polyp that was operated on at another hospital. They wanted to put her to sleep. This is unacceptable to us.
Brian Jones
7 years ago
Great emergency care for my pet cat. Nice and calm inside which helped greatly. Great range of products for your pets. Very reasonably priced. The clinic is in unit 5 within the same compound as Lalley Electrical Store, and next to Fyffes car parts. Head down to the Wogan Interiors turning and turn up towards the council office direction; take your first left onto Coes Road and first left again.
Nearby Vets
Explore more trusted veterinary clinics near Bridge House Vet Clinic
Avenue Veterinary Hospital
(0.8 miles)Avenue Rd, Marshes Lower, Dundalk, Co. Louth, A91 X8YH, Ireland
Healthy Pets Veterinary Clinic
(1.3 miles)54.012405,-6.412578, Demesne, Dundalk, Co. Louth, Ireland
