Avenue Veterinary Hospital

Avenue Veterinary Hospital in Dundalk provides consultations and medical care for companion animals, including small animals and some exotics such as guinea pigs, hamsters, and birds, and states that 24/7 emergency care is available. The website also mentions a paid Pet Health Club® Plus plan that includes consultations. Recent feedback is largely positive about the clinical care, especially for calm handling, communication, and long-term support, though there are also some complaints about reception interactions and alleged misdiagnosis.

Services

• •Companion animal care: consultations and medical care for pets, with reviews covering cats, dogs, and puppies.
• •Species seen: the website explicitly mentions small animals and exotics, including guinea pigs, hamsters, and birds. One recent reviewer says an injured wild pigeon was refused treatment, which suggests wildlife cases may be handled differently from pet bird care.
• •Routine, ongoing, and end-of-life care: reviews mention cat check-ups, a puppy follow-up examination, long-term care for a dog over 13.5 years, and compassionate support at end of life.
• •Procedures and emergency arrangements: the website states 24/7 emergency care is available, and a recent review praises the team’s handling of a dog’s eye procedure and the updates given throughout.
• •Access and extras: online booking is described as easy to use, and the website references a Pet Health Club® Plus plan that includes consultations.

Pricing

No published pricing information is currently available for this clinic.

People

• •Catarina is named in a review for handling a dog’s final appointment with “love and care,” and for helping make a difficult moment more bearable.
• •The wider team is often described as attentive, knowledgeable, friendly, and caring, with positive comments about answering questions and keeping pets comfortable during visits.
• •Reception feedback is mixed, with some reviewers praising kindness and patience while others report rude or unpleasant front-desk interactions.

Reviews

Google rating: 4.7/5 from 261 reviews.

• •Many reviewers describe warm, capable clinical care, including staff who kept a cat comfortable during a check-up and managed a nervous dog well during an eye procedure.
• •Several comments highlight clear communication and genuine concern, especially during procedures and longer treatment journeys.
• •A detailed long-term review praises the practice for continuity of care over many years, including compassionate support when it was time to say goodbye.
• •Negative reviews focus on rudeness, lack of compassion, alleged misdiagnosis, feeling money was prioritised, changing vets frequently, and one complaint that an injured wild pigeon was not treated.